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A Xocolatl Update (March 20th, 2020)

Posted by Matt Weyandt on
A Xocolatl Update (March 20th, 2020)

Dear Friends and Chocolate Lovers,

It’d be an understatement to say this has been a difficult week for us all. We hope you are doing well and staying safe. We wanted to give you an update on what’s going on with our little chocolate company.
We made the decision to close our one retail location at Krog Street Market on Monday, March 16th. On Tuesday, the entire market closed to the public. While we closed our micro-factory to the public, we are still making chocolate safely, hygienically, and responsibly as we always have, and are of course following every CDC recommendation to the letter.

We're proud of the fact that over the past five years we've grown from the two of us plus one employee making chocolate, working the cash register, answering the phones, and everything else it takes to run a business, to a team of twelve, with wholesale and online customers around the country. Over that time we've also won more than half a dozen national and international awards for our chocolate. We are especially proud that we offer a health insurance plan and paid time off to our full time staff, and offer three months of paid maternity (we're expecting our first staff baby next month!). Right now, we're working hard and thinking creatively about the actions we need to take so we can continue to honor those commitments we've made to our staff.

Now, with our retail store and many of our wholesale partners closed, we will essentially be an online business for the next couple of weeks, months? We don't know.

We have truly been overwhelmed by the support you and others have shown us during this time. There have been moments of reading notes of support sent with your orders that have moved us to tears and reminded us how strong our community is. We want to say a deep thank you to all of you.

We are continuing to offer 20% off all online orders with the coupon code "HEALTHY20". We hope you will tell your friends and family about our sale. We wish you all the best. Stay safe. We look forward to making you award winning, ethically sourced and produced craft chocolate for years to come.

With love,

Elaine + Matt

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